Privacy policy

At Scalvia Jewels, your privacy matters just as much as your confidence in every anklet and chain you wear. We’re committed to protecting your personal information and being fully transparent about how it’s collected, used, and kept secure. By using our website, you agree to the practices outlined below.

1. Information We Collect

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through trusted payment gateways)

Usage Data

Automatically collected as you browse our store:

  • Pages you visit

  • Time spent on the site

  • Clicks and navigation activity

  • Your device, browser, and IP address

Cookies & Tracking

We use cookies to:

  • Ensure our website runs smoothly

  • Personalize your shopping experience

  • Analyze traffic and improve our services

You can manage your cookie preferences anytime via your browser settings.

2. How We Use Your Data

We use your information to:

  • Process and deliver your jewelry securely

  • Enhance your browsing and checkout experience

  • Provide order updates and customer support

  • Send exclusive Scalvia Jewels offers (only if you opt in)

3. Data Security

  • Your data is stored in secure, protected systems.

  • Sensitive payment details are encrypted and processed by PCI-compliant providers.

  • We do not sell or rent your data — ever.

4. Third-Party Sharing

We only share your data with trusted partners essential to our service, such as:

  • Secure payment processors

  • Shipping and logistics services

  • Email platforms for order updates and opt-in promotions

  • Review and feedback tools

5. Your Rights

You're always in control of your data. You may:

  • Access or update your personal information

  • Request deletion of your data (where permitted by law)

  • Unsubscribe from promotional emails at any time

  • Adjust cookie settings in your browser

6. Communications

Messages sent through our contact forms or email may be stored securely to help us improve our service. Your privacy remains protected at all times.

7. Policy Updates

This Privacy Policy may be updated occasionally. The most recent version will always be available on our website.

8. Contact Us

Got questions about how we protect your information?
Visit our Contact Us page — we're here to help keep your Scalvia Jewels shopping experience secure and seamless. ✨